Privacy Policy

Last revised: 2026-02-02

Ship It ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and mobile applications.

1. Information We Collect

Name, phone number, email address
Pickup and delivery addresses
Location data during order delivery
Payment information (processed by third-party gateways)
Device and app usage information

2. How We Use Information

To create and manage orders
To assign drivers and complete deliveries
To communicate order updates
To improve our services
To comply with legal requirements

3. Location Data

Location data is collected only while the app is in use to enable live tracking and efficient delivery. We do not track users unnecessarily.

4. Data Sharing

We may share data with drivers, payment partners, and service providers strictly for order fulfillment. We do not sell personal data to third parties.

5. Data Security

We use reasonable security measures to protect your data. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal data only as long as necessary to fulfill business and legal requirements.

7. User Rights

Users may request access, correction, or deletion of their personal data by contacting us.

8. Changes to Policy

We may update this Privacy Policy from time to time. Continued use of the service implies acceptance of the updated policy.

9. Contact Us

Email: support@shipit.com
Phone: +91-XXXXXXXXXX